hp788 is committed to protecting the privacy of every member. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and what rights you have over your own information.
These cards summarize the core principles that govern how hp788 handles your personal data. The full legal detail is in the document below.
hp788 collects only the personal data strictly necessary to operate your account, verify your identity, process transactions in Indonesian Rupiah (IDR/Rp), and comply with our licensing obligations. We do not collect data speculatively.
All data transmitted between your device and hp788 servers is protected by 256-bit SSL/TLS encryption. Sensitive fields such as passwords and payment credentials are stored using industry-standard one-way hashing and tokenization — not in plain text.
hp788 does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks under any circumstances. Data shared with payment processors (BCA, BRI, OVO, DANA, etc.) is limited to what is needed to complete a transaction.
You have the right to access, correct, export, or request deletion of your personal data at any time by contacting hp788 support. Requests are acknowledged within 48 hours and fulfilled within the timeframes required by applicable law.
Personal data is retained only for as long as required to deliver the Services, fulfill legal obligations, or resolve disputes. Account data is held for a minimum of 5 years following account closure to satisfy anti-money-laundering record-keeping requirements.
hp788 uses cookies and similar tracking technologies strictly for platform functionality, session management, fraud prevention, and aggregate analytics. We do not deploy behavioral advertising cookies or sell cookie-derived data to third parties.
The following terms are used throughout this Privacy Policy with the meanings assigned below:
2.1 hp788 acts as the data controller in respect of the Personal Data it processes about Members and visitors. As data controller, hp788 determines the purposes for which Personal Data is processed and the means by which that processing occurs.
2.2 For all data-related inquiries, requests, or complaints, Members may contact hp788 using the details in Section 16 of this Policy. Email contact is provided as plain text — it is not a clickable link.
3.1 hp788 collects Personal Data through several channels. The table below outlines the categories of data we collect and the primary source for each:
| Category | Examples | Source |
|---|---|---|
| Registration Data | Full name, email address, date of birth, username, password (hashed) | Provided by you at sign-up |
| Identity Verification (KYC) | KTP (Indonesian National ID) number and scan, selfie photograph, proof of address document | Provided by you during KYC |
| Contact Information | Email address, WhatsApp number (if provided for support) | Provided by you |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR/Rp | Provided by you; generated by platform use |
| Betting & Gaming Activity | Bet history, game sessions, win/loss records, product preferences (sports, slots, live casino, togel) | Generated by platform use |
| Technical & Device Data | IP address, browser type, device model, operating system, session timestamps, approximate geolocation | Collected automatically |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Generated during support interactions |
| Responsible Gaming Data | Self-exclusion status, deposit/loss limit settings, self-assessment quiz responses (if taken) | Provided by you or set via account tools |
3.2 hp788 does not knowingly collect sensitive personal data (special category data) beyond what is necessary for KYC identity verification and responsible gaming obligations.
4.1 hp788 processes your Personal Data for the following purposes:
5.1 hp788 processes Personal Data on the following legal bases:
6.1 hp788 shares Personal Data only in the limited circumstances described below. We do not sell, rent, or trade Personal Data.
Transaction data is shared with the relevant payment service provider (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) strictly to the extent required to complete the requested deposit or withdrawal. hp788 does not share additional profile data with payment processors.
KYC document data may be processed by a third-party identity verification service to authenticate the documents you submit. These partners operate under strict data processing agreements and may not use your data for any purpose other than verification.
When you play games from third-party studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, Pocket Games Soft, etc.), a session token and anonymized user identifier are passed to the studio's platform to initialize the game. Your name, bank details, and KYC documents are never shared with game studios.
hp788 may disclose Personal Data to its licensing authority, law enforcement agencies, or courts when required by law, a valid court order, or to protect against fraud and financial crime. hp788 will notify the affected Member of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or asset sale involving hp788, Member Personal Data may be transferred to the acquiring entity. Members will be notified of any such transfer and the privacy protections applicable to their data under the new controller.
7.1 hp788 operates under an international gaming license and its server infrastructure may be located in jurisdictions outside Indonesia. When Personal Data is transferred outside Indonesia, hp788 ensures that appropriate safeguards are in place — such as standard contractual clauses or equivalent data protection agreements — to maintain a level of protection consistent with this Privacy Policy.
7.2 By registering an account on hp788, you acknowledge and consent to the transfer of your Personal Data to servers and processors located outside Indonesia, subject to the safeguards described in this Section.
8.1 hp788 retains Personal Data for no longer than is necessary for the purpose for which it was collected, subject to the following minimum retention periods:
8.2 Where no specific retention period applies, Personal Data is retained only as long as there is a legitimate operational, legal, or compliance reason to hold it.
9.1 hp788 implements the following technical and organizational measures to protect your Personal Data:
9.2 While hp788 takes significant steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorized access to your account, contact support immediately at [email protected].
10.1 hp788 uses cookies and similar technologies (local storage, session tokens, pixel tags) for the following purposes:
10.2 hp788 does not deploy third-party behavioral advertising cookies or share cookie data with advertising networks.
10.3 You may configure your browser to block or delete cookies. Note that blocking essential cookies will prevent you from logging in or using core platform features.
11.1 hp788 strictly prohibits individuals under 21 years of age from registering or using the platform. The Services are not directed at persons under 21.
11.2 If hp788 discovers that Personal Data has been collected from a person under 21, that account will be closed immediately, all associated data will be deleted as promptly as legally permissible, and any deposited funds will be returned to the payment source minus any bonuses credited.
11.3 If you are a parent or guardian and believe a minor has registered on hp788, contact support immediately at [email protected].
12.1 Subject to Applicable Laws, you have the following rights regarding your Personal Data held by hp788:
12.2 To exercise any of these rights, contact hp788 support at [email protected]. Requests are acknowledged within 48 hours. hp788 aims to fulfill requests within 30 days; complex requests may require up to 90 days, with notification provided.
12.3 hp788 may be required to retain certain data beyond a deletion request where it is necessary for legal compliance, AML record-keeping, or dispute resolution purposes. Where this applies, you will be informed of the specific legal basis for ongoing retention.
13.1 hp788 sends promotional emails, bonus notifications, and seasonal campaign communications only to Members who have explicitly opted in to receive such communications.
13.2 You may opt out of marketing communications at any time by:
13.3 Opting out of marketing communications does not affect service-related communications — account notifications, withdrawal confirmations, and security alerts will continue to be sent as these are necessary for service delivery.
14.1 The hp788 platform may display informational references to third-party services (payment providers, game studios, sporting bodies). This Privacy Policy applies solely to hp788 and its Services. hp788 is not responsible for the privacy practices of any third-party websites or services.
15.1 hp788 reserves the right to update this Privacy Policy at any time. Changes will be published on this page with an updated "Last Updated" date at the top.
15.2 For material changes that significantly affect how we process your Personal Data, hp788 will notify active Members via email or in-app notification at least 14 days before the change takes effect.
15.3 Continued use of the hp788 platform after the effective date of any change constitutes acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.
16.1 For any questions, data subject requests, or privacy complaints related to this Policy, contact hp788 using the details below. The email address is provided as plain text — it is not a clickable link.
hp788 Data Protection Contact
Email: [email protected]
Subject Line: "Privacy Request – [Your Account Username]"
Response Time: Acknowledged within 48 hours; fulfilled within 30 days (complex requests up to 90 days)
Live Chat: Available 24/7 on the hp788 platform for urgent data concerns
16.2 If you are dissatisfied with hp788's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority or the applicable licensing authority of hp788's gaming license jurisdiction.
This Privacy Policy should be read alongside hp788's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. Together, these three documents constitute the complete framework governing your relationship with hp788.
Review our Terms & Conditions for full platform rules, visit the Responsible Gaming page for player protection tools, or head to the FAQ for quick answers about registration, payments, and security.